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Uniworld


Uniworld's River Queen

Uniworld has been a leader in the luxury river cruise industry for over 35 years. Uniworld was the first river cruise company catering to an English-speaking clientele, and today they continue to be the most innovative force in the business.

Uniworld is the only river cruise company to offer authentic boutique-style cruising, which provides the same exquisite décor, exceptional service, and intimate ambiance you’d expect from a five-star boutique hotel. Their unparalleled ships and unmatched hospitality are the product of a close partnership with Red Carnation Hotels, their award-winning sister company and a renowned expert in the luxury boutique-hotel industry. Together, they’ve worked to ensure that every aspect of your Uniworld river cruise exceeds even your highest expectations.

It’s their sincerest desire to provide personalized, intuitive service and consistently exceptional hospitality to their guests. In fact, it’s more than a desire—it’s a mission that informs everything they do. Uniworld hires the very best professionals in the industry and provides ongoing training to make certain every member of their staff embodies the company motto: “no request too large, no detail too small.” They take pride in anticipating your needs and getting to know your preferences so that they can offer you all the extra special touches that make for a luxury travel experience.

And to ensure that the time you spend onshore is as enjoyable as your time onboard, they personally plan and physically investigate every aspect of each itinerary and every excursion. Nothing is ever left to chance.

With the best staff, the most exquisite ships, and the most extraordinary itineraries, Uniworld promises you the vacation experience of a lifetime.

  • The Ship
  • Accommodations
  • Dining
  • Activities
  • Family
  • Services

The Ship

Recently rated the #1 ship in the entire cruise industry in the 2012 Condé Nast Traveler Readers’ Cruise Poll, the River Queen is the most unique river cruise ship in Europe. Her exterior resembles the great steamships of the 1930’s, while her plush interior provides a classical elegance reminiscent of the famous Art Deco style.  Decorated in hues of blue and white, rich textured fabrics, and inspiring art, the River Queen is luxuriously designed with your ultimate comfort in mind.

Lavishly appointed riverview staterooms and suites have handcrafted Savoir ® of England beds draped in high-thread count 100% Egyptian cotton sheets and European duvets, along with a menu of pillow options.  Stateroom and suite amenities include: generous built-in closets, hair dryer, individual climate-control thermostat, direct-dial telephone, infotainment centre with flat-screen TV and complimentary movie and entertainment options, bottled water, and safe. Marble bathrooms include: L’Occitane en Provence bath and body products, plush towels, backlit magnifying mirror, and cozy waffle bathrobes.

All suites have additional amenities and services, including: daily fruit and cookie plate, and an evening amuse-bouche; bathroom towel warmer; slippers; private DVD; iPod® docking station; Nespresso coffee machine; refrigerator; bottle of wine upon arrival; morning coffee and tea; continental breakfast; shoe shine; and free laundry service.

Public areas include: Main Lounge with full-service bar with dance floor and cozy fireplace, Captain’s Lounge with library and full-service bar, elegant restaurant, sun deck with life-size chess and shuffleboard, fitness centre, sauna, Serenity River Spa, boutique, guest laundry and ironing facilities, and elevator.

Additional ship amenities include: 24-hour reception service, complimentary 24-hour specialty coffee and tea bar, use of bicycles and Nordic walking sticks, and free Internet and Wi-Fi access.

Accommodations

After one night in your magnificent riverview stateroom, you’ll understand why Uniworld has the only Zagat-rated rooms on the rivers. Every detail of your private retreat has been carefully chosen for your comfort and convenience.

Because they know that a perfect day begins with a perfect night’s sleep, every Uniworld stateroom features handcrafted Savoir of England beds—bed makers to the world’s finest hotels—draped in divine Egyptian cotton linens, and a wide array of pillow options. Wander into your exquisite en suite bathroom, and you’ll find marble-bedecked walls, comfy robes, and a stock of lavish L’Occitane bath products.

Each class of stateroom on every Uniworld ship has been individually designed and decorated with your contentment in mind.  Generous built-in closets invite you to unpack, unwind, and enjoy your Uniworld vacation. Enjoy twice-daily turndown service and a flat-screen TV complete with an infotainment centre offering a variety of entertainment options. Many staterooms come with French balconies—the perfect place from which to enjoy a spectacular river sunset. If you’re craving even more space and special amenities such as butler service and in-room dining, try Uniworld’s world-class suites.

With staterooms and suites this enchanting, it’s a wonder their guests ever leave their rooms at all.

Dining

Uniworld’s dining has been recognized as among the best in the entire cruise industry by the Zagat Survey. In fact, Uniworld was the only river cruise company named to Zagat’s “Top Dining” list. Their certified Global Master Chef leads a team of culinary professionals in the preparation of exceptional dishes that perfectly blend the familiar and the new, the local and the international.

On a Uniworld cruise, each day brings a new parade of culinary delights. Meals are prepared using the finest and freshest ingredients—many of which are brought onboard from local farmers’ markets in that day’s port of call. Their menus change daily to incorporate regional and seasonal specialties. At breakfast and lunch, sumptuous buffets unfold before you, offering an endless variety of carefully prepared treats. The morning’s crispy Belgian waffles, homemade breads, and hand-cut seasonal fruit give way to the afternoon’s fresh salads, carved-to-order roasts, and hot pasta bar.

In the evening, dine in Uniworld’s elegant onboard restaurant with tables dressed in fine linens and warm candlelight, setting the scene for an extraordinary feast. Dinner is a multi-course affair; menus feature an ever-changing selection of delectable appetizers, fine meats and seafood, and decadent desserts—all of which are freshly prepared and cooked to perfection by Uniworld’s culinary experts. On their company-owned ships in Europe, guests can also enjoy complimentary fine wines, choice of beer, and soft drinks with lunch and dinner onboard. And relaxed open seating at every meal lets you dine where and with whom you wish, while our professionally trained staff provides refined service that anticipates your every need.

No aspect of a Uniworld vacation is “one size fits all,” and your onboard dining experience is eminently customizable. Vegetarian and health-conscious options are offered at every meal. Al fresco, light-lunch, and early riser meals are also available, as is afternoon tea and an evening Happy Hour.

Activities

Captivating shore excursions integrated with carefully crafted onboard programs are always included in the price of your cruise. Insightful Signature Lectures on art, architecture, music, and history, as well as culturally enriching local entertainment, provide you with a well-rounded perspective on your exciting ports of call and take you deeper into the region’s life.

So whether you are marveling at one young girl’s extraordinary courage and spirit during a tour of Anne Frank’s house in Amsterdam, standing in awe of the bravery of thousands of men on the beaches of Normandy, or tracing the steps of the impressionists, you will always experience the true heart and soul of the places you visit when traveling with Uniworld.

Your professionally trained and experienced Cruise Manager, along with the best English-speaking local guides in the industry will lead you on excursions using a state-of-the-art Quietvox audio headset system designed to enhance the quality of your sightseeing experience. You’ll be guided to UNESCO World Heritage Sites, world-class museums, Old World wineries, and so much more—discovering both monumental wonders and hidden gems.

Family

When traveling with your children or grandchildren, enjoy Uniworld’s Multigenerational Family-Friendly river cruises featuring special family activities and family pricing—planned around convenient summer dates. Add in all meals onboard; entertainment and special demonstrations geared to families with kids; exciting shore excursions, fully hosted by expert local guides; complimentary use of bicycles onboard; game room; kid-friendly staff; and transfers on departure and arrival days, and you have the ideal, hassle-free, value-packed family vacation.

Services

Uniworld guests experience award-winning hospitality that has been recognized by esteemed consumer entities including Condé Nast Traveler, Travel + Leisure, and the Zagat Survey®.

Since Uniworld is a proud member of The Travel Corporation, a family-owned and -operated business, treating our guests and our staff members as an extension of our family comes naturally. That’s why our motto is: “no request too large, no detail too small.”

Providing truly personalized, intuitive, gracious, and consistently exceptional hospitality to our guests starts from within the organization. Uniworld hires the very best team of professionals in the industry and continuously trains them to ensure they always go above and beyond your expectations, so you have the ultimate luxury travel experience. That means, they get to know you, so they can anticipate your individual preferences and offer you those extra special touches that will make you feel at home.

Don’t be surprised if the bartender knows your favorite wine, your waiter knows exactly how you like your eggs prepared for breakfast, and the Captain greets you by name when you return from your shore excursions. With an average of 130 guests onboard our intimate boutique river cruise ships, award-winning, personalized service is what you can expect.

Uniworld’s professionally trained staff offers award-winning hospitality at every step of your journey.

Ensemble Travel Group

IMPORTANT: When booking, ask us for the appropriate supplier brochure for complete details and terms and conditions for your vacations and as well inquire about any possible past guest savings. Offers are space available and may be withdrawn at anytime without prior notice and are not combinable with other offers (unless stated otherwise). All prices, details and offers are subject to change. We are not responsible for errors or omissions.

Articles by Susan Milne

Ensemble Travel Group - Experience That Takes You Places

Volume 5, Issue 5
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